• (469) 722-3262

Privacy Policy

Duck Works
Aqua Management Solutions

Last updated: August 31, 2026
Who We Are

At Duck Works, protecting Texas homes isn’t just what we do — it’s what we’ve built our careers on. With more than 20 years of combined experience in roofing, gutter systems, and exterior home protection, our team brings real, hands-on expertise to every project.

You can reach us at:
– Phone: (469) 722-3262
– Website: GoDuckWorks.com
Information We Collect
We collect information you give us directly, including:
– Your name
– Your phone number
– Your email address
– Your city or property address
– What service you’re interested in
– Any details you share about your property or project
We collect this when you fill out a form on our website, submit a lead form through one of our ads on Facebook or Instagram, message us on social media, call us, or contact us by email.
If you submit a form through a Facebook or Instagram ad, Meta provides us with the information you entered on that form. Meta’s own handling of your data is governed by their privacy policy, not ours.
Our website may also collect standard technical information automatically, such as your IP address, browser type, and which pages you visited.
How We Use Your Information
We use what you give us to:
– Respond to your inquiry
– Schedule and provide an estimate
– Perform work you’ve hired us to do
– Send you quotes, invoices, and job updates
– Follow up about services you asked about
– Request a review after a completed job
– Keep records required for our business and taxes
Text Messages
If you give us your phone number, we may contact you by text about your estimate, your job, or scheduling. Message and data rates may apply. You can stop receiving texts at any time by replying STOP, or by telling us directly.
Sharing Your Information
We do not sell your personal information to anyone.
We share it only in these situations:
– Subcontractors and crew who need it to perform work at your property
– Service providers we use to run the business, such as our customer management software, invoicing and payment processors, and scheduling tools
– Suppliers when ordering materials for your specific job
– When required by law, such as a subpoena, court order, or government request
– In connection with a sale or transfer of the business
How Long We Keep It
We keep customer records for as long as needed to serve you and to meet our legal, tax, and warranty obligations. If you contacted us but never became a customer, we generally keep your inquiry for up to two years.
Your Choices
You can:
– Ask us what information we have about you
– Ask us to correct information that’s wrong
– Ask us to delete your information
– Ask us to stop contacting you
To do any of these, call us at (469) 722-3262 or email [ADD YOUR BUSINESS EMAIL]. We’ll respond within a reasonable time. Some information may need to be kept for legal or accounting reasons even after a deletion request.
Children
Our services are for property owners. We do not knowingly collect information from anyone under 18.
Security
We take reasonable steps to protect the information we hold. No method of transmission or storage is completely secure, and we can’t guarantee absolute security.
Changes to This Policy
We may update this policy from time to time. When we do, we’ll change the “Last updated” date at the top of this page.
Questions
If you have questions about this policy or how we handle your information, contact us:
Duck Works Aqua Management Solutions
– Phone: (469) 722-3262
– Email: info@GoDuckWorks.com
– Website: GoDuckWorks.com

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    Duck Works was founded on a simple commitment:
    treat every home like it’s our own.

    We provide premium roofing, seamless gutter, drainage, rainwater harvesting, and backflow testing solutions with a focus on durability, clean installation, and clear communication

    “Quality work. Dependable service. Honest guidance.”

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